Bandy offers fully managed, cloud-hosted business PBX systems with encrypted calling on supported connections and cloud backups. We take care of your phone system, so you can focus on the conversations that move your business forward.
Backed up to the cloudSystem backups & restore support
A smarter way to say hello
The right call. To the right people.
Give customers a clear path to your team, with greetings, schedules, and routing that fit the way you work.
Example call flow · Customized around your business
Small details. Big capabilities.
A complete toolkit for better business conversations.
01
Make every first impression count.
Smart call routing
Auto attendants & voice menus
Welcome callers with a professional greeting and route them to the right person or department.
Ring groups & call queues
Ring multiple team members, organize waiting callers, and distribute calls using your preferred strategy.
Business hours & holiday routing
Change call destinations automatically for opening hours, holidays, and after-hours coverage.
Direct numbers & dial-by-name directory
Give callers a direct route to an extension or let them find the person they need.
02
Keep conversations moving.
Everyday call control
Transfers & call parking
Transfer directly, consult a teammate first, or park a call for pickup from another extension.
Call forwarding & follow me
Route calls to alternative destinations and ring supported devices in sequence or together.
Caller ID, call waiting & do not disturb
See who is calling and manage interruptions to suit the way your team works.
Call pickup & speed dial
Answer a ringing teammate’s line and quickly reach frequently dialed numbers.
03
Give every caller a next step.
Voicemail & caller experience
Voicemail & email delivery
Use individual mailboxes, personalized greetings, and voicemail delivery to email.
Announcements & custom greetings
Share useful information before routing callers to a team, menu, or mailbox.
Music on hold
Make waiting time feel more professional with your chosen on-hold audio.
04
Bring your people together.
Team communication
Extension-to-extension calling
Keep teams connected through a shared business phone system across supported locations and devices.
Audio conference rooms
Bring multiple participants together in a shared audio conference.
Paging & intercom
Reach individuals or groups using compatible phones and paging equipment.
05
See the conversation clearly.
Visibility & administration
Call history & reporting
Review inbound and outbound call records, call duration, and disposition.
Call recording
Configure recording for selected calls or extensions, with access and retention tailored to your needs.
User call controls
Give users access to supported voicemail and calling settings through a browser-based portal.
06
A phone system with support behind it.
Managed cloud foundation
Hosted PBX & managed configuration
Bandy configures and maintains your cloud-hosted business phone system.
Encrypted calling on supported connections
Protect compatible calling connections using encrypted signaling and audio.
Cloud backups & restore support
Back up your phone-system configuration to the cloud and support recovery when needed.
Features are configured to suit your service plan, compatible devices, and business needs. Some capabilities require additional services or licensing. Call recording settings should reflect your organization’s consent and retention requirements.
Your business line. Wherever you work.
Desk phone? Softphone? Why not both?
Choose from a full suite of business phone hardware available for purchase or lease. Or take your business line with you using subscription softphone options for PC, Mac, and mobile phones.
Purchase or lease hardwareDesktop Apps for PC & MacMobile Apps
Softphone subscriptions from
$9.99/ user / month
Starting price applies to softphone subscriptions. Contact Bandy for hardware and service pricing.
Business Elite tier desk phoneBandy experience concept · Features vary by selected app and subscription
About encrypted calling: Encryption depends on compatible devices, configuration, and the networks involved. Calls that pass through public telephone networks are not guaranteed to be encrypted end to end.
Let’s build your next connection
Put your business voice to work.
Tell us about your team. We’ll help shape the right phone system.
